Delivery Information

Orders of £50.00 (exc.vat) or over qualify for FREE Mainland UK Delivery (usually 48hrs), otherwise this is charged at our standard rate of £4.00 (inc vat) for orders under £50 ex vat.

Order before 3pm for Express Next Day Delivery (please choose the next day delivery option at the checkout, weekends not included - costs may apply).

For same day dispatch on Royal Mail Tracked 24, Tracked 48 or Special Delivery services, orders must be placed by 3pm, this applies Monday to Friday only. Orders placed Friday after 3pm on an upgraded shipping service will be dispatched Monday, please note that the Monday is not included in the delivery estimate.

Delivery charges to The Channel Islands, Offshore Islands, Highlands, Scottish Islands, will vary according to the destination and weight of the parcel. We will always endeavour to obtain the most competitive price, therefore we price each order individually.

Prices for the products on this website are excluding VAT at 20.0% and will be added on automatically at checkout.

Delivery will be made to the address specified when you make the order.

For all UK orders, we aim to deliver the majority of items within 2 working days (weekends and Bank Holidays not included). Whilst we make every effort to ensure all deliveries are completed within the stated time, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you to let you know if we are unable to deliver an item within the delivery time given.

A signature may be required at delivery. By placing an order you are authorising us to accept a signature from another person on your behalf if you are not present at the time of delivery. A signature may be required for orders by a person aged 18 or over. Please ensure someone aged 18 or over is available to sign for goods delivered. In the event of  customer absence at the time of deliver, an attempt will be made by the courier to re-deliver another day.

Any request to deliver to an alternative address, after repeated failed attempts by the courier, will incur extra postage charges. Unfortunately are unable to deliver to PO Box numbers.

Late delivery does not entitle you to refuse or cancel the order.

Delivery will be by DHL, ParcelForce, Royal Mail, or any other delivery system of our choice.

We do NOT currently ship outside of Mainland UK / Scottish Highlands etc. 

When ordering salon furniture, we will inform you of the estimated delivery time shortly after receiving your order. As some items are not despatched by our courier, they may therefore take a little longer. Some furniture items purchased may be subject to additional carriage charges. Prices will be available on application. 

Non-standard items such as specific salon furniture colours, sizes etc cannot be cancelled.

Furniture & equipment orders that are cancelled more than 5 working days after being placed, will be charged at 20% of the value of the goods.