Registering for our site allows you to access your order status and history. Just fill in the fields below, and we'll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
Go to the 'Login/Register' at the top of our homepage and click 'Lost your password' and follow the on screen instructions. We´ll then send you a new password. Once you´ve got your new password, enter it on the sign in page and from ´My Account´ you can change the password to one you´ll easily remember.
You can cancel your order up until the time it is being prepared for dispatch by calling our Customer Service Team on 01702 520000, 9am to 5pm Monday to Friday. If your order has already been dispatched it will not be possible to cancel. You can also email our Customer Service Team at firstname.lastname@example.org however we recommend you call us to ensure your order has been cancelled prior to dispatch.
If you are registered with us online, you can update and manage all your personal details except your email address. When you are on our main home page simply log in and click on "My Account".
If you are experiencing problems logging into your account first check the email address and password you are using are correct. If you are still experiencing problems please contact our Customer Service Team on 01702 520000, 9am to 5pm Monday to Friday and we will be happy to help you with this.